Your privacy matters to us. This Privacy Policy explains what personal data lilbet collects, why we collect it, how we use and protect it, and what rights you have over your information as a player on our Bangladesh-facing platform.
A snapshot of how lilbet handles your data with care, transparency, and security at every step.
All data transmitted between your device and lilbet is protected by 256-bit SSL encryption. We apply strict technical and organisational measures to guard against unauthorised access or disclosure.
lil bet never sells, rents, or trades your personal data to third-party marketers. Your information is used solely for platform operations, security, and improving your experience.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we will respond within a reasonable timeframe.
We collect only the data that is strictly necessary for account management, identity verification, fraud prevention, and regulatory compliance. We do not collect data we do not need.
Financial transaction data processed via bKash, Nagad, Rocket, and Upay is handled by our certified payment partners. lilbet does not store full payment credentials on its own servers.
We keep this Privacy Policy up to date and notify players of any material changes. You always have access to the current version of this document at lilbet.bid/privacy-policy.
This Privacy Policy (hereinafter referred to as the "Policy") describes how lilbet (referred to as "lilbet", "we", "us", or "our") collects, processes, stores, protects, and discloses personal information obtained from individuals (referred to as "you", "the Player", or "the User") who access, register on, or otherwise use the lilbet platform at https://lilbet.bid, including all associated services, games, betting markets, and support channels (collectively, the "Platform").
By registering a player account on the lilbet Platform or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must cease using the Platform immediately.
This Policy should be read in conjunction with the lilbet Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and any other document, this Policy shall govern with respect to all privacy and data protection matters.
lilbet collects personal data in several categories depending on the nature of your interaction with the Platform. The categories of data we collect are described below.
When you create a player account on lilbet, we collect the following information:
As part of our Know Your Customer (KYC) process, we may collect:
We collect limited financial data necessary to process your transactions, including:
When you use the Platform, we automatically collect certain technical and behavioural data, including:
If you contact lilbet via live chat, email, or WhatsApp, we collect and retain:
| Data Category | Examples | Legal Basis |
|---|---|---|
| Registration Data | Name, email, mobile, DOB, address | Contractual necessity |
| KYC / Identity Data | NID copy, address proof, payment proof | Legal obligation / fraud prevention |
| Financial Data | Transaction history, wallet identifiers | Contractual necessity / legal obligation |
| Usage Data | IP address, device info, game history | Legitimate interests |
| Communications Data | Support chat logs, emails | Legitimate interests / legal obligation |
The majority of personal data we hold is provided directly by you when you register an account, complete identity verification, make deposits or withdrawals, interact with promotions, or contact our support team. You are under no obligation to provide this data; however, certain data is a prerequisite for the provision of Platform services and without it we may be unable to open or maintain your account.
When you browse or use the Platform, our servers and analytics tools automatically collect technical data such as your IP address, device identifiers, browser type, and session behaviour. This data is collected through server logs, cookies, pixel tags, and similar tracking technologies. For more detail on cookies specifically, please refer to Section 6 of this Policy.
In certain circumstances, we may receive data about you from trusted third parties who assist us in operating the Platform, including:
All third parties from whom we receive personal data are contractually required to have obtained that data lawfully and to share it with us only for the stated purposes.
lilbet uses the personal data it collects for the following purposes:
To create, maintain, and manage your player account; to authenticate your identity when you log in; to process your deposits and withdrawals; to apply bonuses and promotions to your account; and to communicate with you regarding account-related matters such as password resets, transaction confirmations, and account status updates.
To verify that you meet the minimum age requirement of 18 years; to confirm your identity as part of our KYC process; to comply with anti-money laundering (AML) obligations; and to screen transactions against applicable sanctions and watchlists.
To detect, investigate, and prevent fraudulent activity, bonus abuse, multi-accounting, collusion, money laundering, and any other prohibited conduct as defined in the lilbet Terms & Conditions. This includes monitoring login patterns, transaction behaviour, and gameplay for anomalies.
To analyse aggregated usage patterns and player behaviour in order to improve the performance, features, and user experience of the Platform; to conduct internal research and analytics; and to test new features and products before wider release.
To respond to your queries, complaints, and support requests via live chat, email, and WhatsApp; to maintain records of support interactions for quality assurance and training purposes; and to follow up on unresolved issues.
Where you have provided your consent, to send you information about promotions, bonuses, new games, and seasonal offers relevant to your interests. You may withdraw consent for marketing communications at any time by contacting support at [email protected] or by using the unsubscribe option included in any marketing email.
lilbet does not sell, rent, or trade your personal data to third-party organisations for marketing or commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
We share transaction data with our payment partners — including bKash, Nagad, Rocket, and Upay — to process deposits and withdrawals on your behalf. These providers operate under their own privacy policies and are responsible for the security of data within their own systems.
We may share KYC documentation with third-party identity verification service providers for the purpose of automated or manual document review. These providers are bound by strict confidentiality and data processing agreements.
When you play games provided by studios such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, or Microgaming, limited data (such as a pseudonymous player identifier, game session data, and wager amounts) is shared with those studios via secure API connections for the purpose of game delivery and fair play verification.
We may share data with third-party fraud detection and anti-money laundering screening services to identify and prevent financial crime. Data shared for these purposes is subject to strict data processing agreements and is used solely for compliance and security purposes.
We may disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so, or where such disclosure is necessary to protect the rights, property, or safety of lilbet, its players, or the public. We will notify you of any such disclosure request where permitted by law to do so.
In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity as part of the transaction. We will notify you of any such transfer and ensure that your data continues to be protected under terms no less protective than those in this Policy.
Cookies are small text files placed on your device by a website when you visit it. They serve a variety of functions, from keeping you logged in between sessions to helping us understand how you navigate the Platform. lilbet uses both first-party cookies (set by lilbet directly) and third-party cookies (set by our service partners).
You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse all cookies, accept only certain types, or delete cookies that have already been set. Please note that disabling essential cookies will impair the functionality of the Platform and may prevent you from accessing certain features, including logging in to your account.
For instructions on managing cookies in your specific browser, please refer to the help documentation provided by your browser manufacturer (Chrome, Firefox, Safari, Edge, Opera, or Samsung Internet for mobile devices).
In addition to cookies, lilbet may use web beacons (also known as pixel tags or clear GIFs) in certain communications and on certain pages of the Platform to track whether an email has been opened or a page has been visited. This information is used purely for analytics and campaign measurement purposes and does not result in the collection of any additional personal data beyond what is already described in this Policy.
lilbet retains your personal data for as long as your player account is active and for a reasonable period thereafter, as required by our legal, regulatory, and operational obligations. The following retention principles apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents reconstruction or re-identification. Where data must be retained beyond the standard retention period due to an ongoing legal dispute, regulatory investigation, or court order, the data will be retained until the relevant proceeding is fully resolved.
lilbet takes the security of your personal data seriously and implements a range of technical and organisational safeguards to protect it against unauthorised access, disclosure, alteration, loss, or destruction.
In the event of a confirmed personal data breach that poses a risk to your rights or interests, lilbet will notify affected players as soon as reasonably practicable and will take immediate steps to contain, investigate, and remediate the breach. Notifications will be sent to your registered email address and, where the breach is severe, will also be communicated on the Platform.
As a player on the lilbet Platform, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our support team via live chat or at [email protected]. We will respond to all valid requests within thirty (30) days.
You have the right to request a copy of the personal data that lilbet holds about you, along with information about how it is used, where it came from, and with whom it has been shared. We will provide this information in a clear, accessible format.
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update certain account details directly through your account settings; for other corrections, please contact our support team.
You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where you believe the data has been unlawfully processed. Note that the right to erasure is subject to certain limitations — we may be required to retain some data to comply with legal obligations, resolve disputes, or enforce our Terms & Conditions.
You may request that we restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of your data is being resolved, or where you have objected to processing and we are assessing the validity of that objection.
Where technically feasible, you have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to request that this data be transferred to another service provider.
You have the right to object to the use of your personal data for direct marketing purposes at any time. Upon receipt of your objection, we will cease processing your data for marketing purposes immediately and remove you from all active marketing lists within thirty (30) days.
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.
The lilbet Platform is strictly intended for adults aged 18 years and over. We do not knowingly collect, process, or store personal data from individuals under the age of 18. Registration on the Platform requires confirmation that you are at least 18 years of age, and we conduct age verification checks as part of our standard KYC process.
If lilbet becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. Any winnings accumulated in an underage account will be forfeited. Parents or guardians who believe their child has registered on the Platform are encouraged to contact us immediately at [email protected].
The lilbet Platform may contain references to or integrations with third-party services such as game studios (Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, Microgaming) and payment providers (bKash, Nagad, Rocket, Upay). These third parties operate under their own privacy policies and data practices, which are independent of this Policy.
lilbet is not responsible for the privacy practices, data security standards, or content of any third-party service. We encourage you to review the privacy policy of any third-party service you interact with in connection with your use of the Platform. Our inclusion of a third-party service on the Platform does not constitute an endorsement of that party's data practices.
lilbet operates as an offshore online gaming platform. As a result, your personal data may be processed, stored, or accessed by our team members, service providers, and infrastructure located outside of Bangladesh. When we transfer your personal data internationally, we take appropriate steps to ensure that your data continues to receive a level of protection consistent with the standards described in this Policy.
Such safeguards may include contractual data protection clauses with the receiving party, technical security controls such as encryption in transit and at rest, and access restrictions limiting who can view your data at the destination location. By using the Platform and providing your personal data, you acknowledge and consent to the possibility of such international transfers as described in this Section.
If you have questions about international data transfers or wish to obtain further information about the safeguards we have in place, please contact us at [email protected].
lilbet reserves the right to update, amend, or replace this Privacy Policy at any time. We will notify you of any material changes by posting a prominent notice on the Platform and, where technically feasible, by sending a notification to your registered email address. The updated Policy will take effect from the date stated at the top of the document under "Last Updated".
Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must discontinue use of the Platform and may request account closure by contacting our support team.
We encourage you to review this Policy periodically to stay informed about how we are protecting your personal data. The current version of this Policy is always available at https://lilbet.bid/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way lilbet handles your personal data, please do not hesitate to get in touch with our support team using any of the contact methods listed below. We are committed to resolving all privacy-related enquiries promptly and transparently.
When contacting us regarding a data privacy matter, please include your registered username and a clear description of your request so that we can process it efficiently. We aim to respond to all privacy-related requests within thirty (30) days of receipt.
Now that you understand how we protect your personal data, explore everything lilbet has to offer — cricket betting, live casino games, Fortune Tiger, slots, and more — all with instant BDT deposits via bKash and Nagad.
By using the Platform you confirm you are 18+ and have read and understood this Privacy Policy. Please gamble responsibly.